Review: DoggieID

Review:
I never received the product that I ordered from this company. I got an email asking for my review of the item and told them I never received the product. I have been emailing back and forth with the customer service for 2 weeks now and they keep asking for more or different information(shipping address, have I checked with the local post office?,what date did I order on or order number?).

The first return email that I received said that the rep didn't see a order for me and when I provided my order number, then I started getting questions about had I spoken with the post office? or checked to make sure a package wasn't outside. My postal delivery person delivers packages to my door daily. I do not work so I am here every day. I have gotten nothing.

I ordered on June 8, 2015 so this is more than enough time to get a product. I don't like leaving bad reviews for companies but if I was an actual customer rather than a tester, I would be supremely ticked off and even as a tester, I am not happy. There is no reason it should take a month to receive a product and then get the run around when I inquire about that order.

Company info:
We at Doggie iD, are excited to deliver a specialized identification tag for your pup. Our goal as a manufacturer of these tags is not only to deliver a tag designed to bring them ‘cool points’ in the dog park, but also provide you with the peace of mind they will be returned home safe and sound if lost.
We at Doggie iD started off as a small group of pet enthusiasts. Upon learning that nearly four million dogs are lost each year in the United States, we decided to create a fun, informative pet tag as unique as your dog.

Product was supposed to be received in exchange for review but I never received anything.